Embedded operations experts to help founders of professional services
scale faster.
Boost client satisfaction, increase profits, and take your business to new heights.
Trusted by Clients
Get out of the day-to-day and start growing with ease.
Here’s how we help:
Deep Dive & Unique Pairing
We assess your financials, team, client processes, and goals to identify bottlenecks. Then, we hand-pick the right embedded team: a COO + (if not already on your team) an operations lead.
Immediate Relief
In the first 90 days, we triage immediate issues and deploy executive scorecards, giving you clear visibility and metrics to track progress.
Building Your Growth
Working with your executive team, we prioritize growth objectives to scale in 18-24 months, improve profitability, and free you from the day-to-day grind. Your operations lead drives progress and accountability.
Examples of Growth Objectives
Productizing services to create scalable offerings
Streamlining client experience to boost satisfaction and referrals
Improving profitability through AI process automation and efficiency
Developing a data-driven decision-making culture with real-time KPIs
Optimizing your team's capacity and ensuring smooth handoffs
Predicting cash flow accurately to stay ahead of financial needs
Engaging and retaining top talent while encouraging innovation
Your COOPilot Continues
We’re in this for the long haul. We will phase out the COO, and your operations lead continues running the day-to-day and could even become your next full-time hire.
We’ve helped businesses take flight - and stay airborne.
“Having operations under control meant I could finally step back, sleep at night, and experiment with sales and leadership without those stress points. It was nice to have a resource who wasn’t necessarily in the company but was part of the company — someone to power-hour through issues with.
We’re left with a much stronger organization overall: tools, Miro boards, skills our internal team wouldn’t have developed on their own. I’ve got better work-life balance. I’ve got a flexible schedule. We started expanding client needs aligned with our core values.
We are transformed. [This engagement] was beyond what we expected."
— Bret Kempler, Founder of Kempler Consulting
“I am absolutely thriving. I'm really enjoying my work. I'm really enjoying feeling like I've got the support that I need to make the decisions that I need to make.
And it's taken a layer of stress off of me when it comes to being able to say yes to projects. So I can do what I love doing… without worrying about the backside of the business.”
— Dan Morris, Founder of Mindracer Consulting
Our Team’s Career Experience
More than $18M revenue generated for clients + $3M fundraised
Over 100 founders served
Engagement Models
Altitude 90™
A founder-led strategic engagement that starts with a one-day team diagnostic — and ends with a custom 90-day plan to tackle the biggest challenges, align your ops, and unlock scalable growth.
AI for Operations
We turn AI into actual profit via hands-on workshops, tools, and guides that unlock serious margin gains.
COOPilots: Dual Engine Ops™
Embed a seasoned COO and operations lead into your business to remove bottlenecks, create sustainable growth, and set the foundation for long-term success.
FAQs
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We focus in professional services, including: Consulting, Accounting, Creative and Marketing Agencies, IT and Managed Service Providers, Digital Product Development and SaaS, Coaching and Leadership Development Firms, Healthcare and Wellness Practices, HR, Recruitment, and Talent Development Services.
If you don't see your industry reflected, please get in touch. We'd be happy to help you find a partner we recommend and trust who can support you.
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If you have completed a Altitude 90(TM) with us, we offer a credit towards your next engagement. Contact us for details.
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We focus on immediate relief and clarity into the core of the business. We're identifying and resolving pain points in scoping and delivery, creating or clarifying management reports (P&L, Balance Sheet, Statement of Cash Flows), and developing executive dashboards. This results in greater executive clarity into the current state of business and less work on your shoulders as we drive more of the work.
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While engagements are initially 3 or 6 months, we aim to support your growth over 18-24 months. The COO offers significant support upfront and gradually steps back as operations stabilize. The Operations Lead handles the day-to-day, with hours that scale to match your business needs —and can even become a permanent hire.
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We pair you with experienced professionals who share expertise in your industry and complement your leadership style, communication style, and business goals.